1. Acceptance of Terms
By accessing or using the website ritzylifestyle.in ("Site") and the services offered by Ritzy Lifestyle ("Ritzy," "we," "us," or "our"), you agree to be bound by these Terms of Service. If you do not agree, please do not use the Site or our services.
2. Services
Ritzy Lifestyle provides smart home and commercial automation solutions including, but not limited to, home automation, home theater, lighting control, security systems, multi-room AV, and climate management. Specific deliverables, timelines, and pricing are defined in individual project proposals or agreements.
3. Use of the Website
You agree to use this Site only for lawful purposes and in a manner that does not:
- Infringe the rights of any third party.
- Restrict or inhibit anyone else's use of the Site.
- Introduce viruses, malware, or other harmful code.
- Attempt to gain unauthorised access to any part of the Site or its systems.
- Scrape, crawl, or harvest data from the Site without written permission.
4. Consultations & Quotes
Free site consultations and quotes provided through the Site are estimates only and do not constitute a binding offer or contract. Final pricing, scope, and terms are subject to a formal agreement signed by both parties before work commences.
5. Project Agreements
- Scope: All installation and automation work will be governed by a separate project agreement detailing scope, timeline, payment terms, and warranties.
- Payment: Payment schedules are outlined in individual project agreements. Late payments may incur additional charges as specified in the agreement.
- Changes: Any changes to the agreed scope must be documented in writing and may affect pricing and timeline.
6. Warranties & Guarantees
- We warrant that all installations will be performed in a professional and workmanlike manner.
- Hardware products are covered by their respective manufacturer warranties. Ritzy will assist with warranty claims for products purchased through us.
- Installation workmanship is warranted for a period specified in the project agreement (typically 12 months from completion).
7. Limitation of Liability
To the maximum extent permitted by applicable law:
- Ritzy shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from the use of our Site or services.
- Our total liability for any claim shall not exceed the amount paid by you for the specific service giving rise to the claim.
- We are not liable for damages resulting from misuse or unauthorised modification of installed systems.
8. Intellectual Property
All content on this Site — including text, images, logos, design, and code — is the property of Ritzy Lifestyle or its licensors and is protected by copyright and intellectual property laws. You may not reproduce, distribute, or create derivative works from any content without prior written consent.
9. User-Submitted Content
By submitting reviews, photos, or other content through the Site, you grant Ritzy a non-exclusive, royalty-free, perpetual licence to use, display, and publish such content on our website and marketing materials. You represent that you have the right to submit such content and that it does not infringe any third-party rights.
10. Third-Party Services
Our Site integrates with third-party services including Calendly (scheduling), Google Maps (location), and WhatsApp (communication). Your use of these services is subject to their respective terms and privacy policies. Ritzy is not responsible for third-party service availability or practices.
11. Cancellation & Refunds
Cancellation and refund policies are detailed in individual project agreements. For consultations booked through the Site, cancellations should be made at least 24 hours in advance.
12. Governing Law
These Terms are governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Bengaluru, Karnataka.
13. Changes to These Terms
We reserve the right to update these Terms at any time. Changes will be posted on this page with a revised date. Continued use of the Site after changes constitutes acceptance of the new Terms.
14. Contact Us
For questions about these Terms of Service, please contact us:
- Email: Contact@ritzylifestyle.in
- Phone: +91 78995 83046
- Address: 35A, 1st Cross Rd, Chiranjeevi Layout, Hebbal Kempapura, Bengaluru, Karnataka 560024